Privacy Policy

  • This Privacy Policy explains how Keep My Bag collects, uses, and protects personal data when using Keep My Bag App. We process data in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

    By using the App, you consent to the collection and use of your information as described in this policy.

    • Personal Information: Name, email, and contact details for account creation and communication.

    • Payment Information: Payments are processed via third-party providers. We do not store full payment details but may retain transaction records.

    • Usage Data: Locker usage details, transaction history, and interactions with the App.

    • Device Information: IP address, device model, and operating system for security and troubleshooting.

  • We collect and process data based on:

    • Contractual necessity (e.g., processing payments, providing services).

    • Legal obligations (e.g., fraud prevention, tax compliance).

    • Legitimate interests (e.g., service improvement, security measures).

    • User consent (for marketing communications, where applicable).

  • We use the collected data to:

    • Provide and improve our services.

    • Process payments securely.

    • Communicate service updates, security alerts, and promotions (with user consent).

    • Ensure compliance with legal and security requirements.

  • We do not sell or rent personal data. We may share information:

    • With third-party payment processors to facilitate transactions.

    • With law enforcement if required by law.

    • With service providers for analytics, security, and app functionality improvements (e.g., cloud storage providers, customer support tools).Item description

  • We retain personal data only as long as necessary for service provision, legal compliance, or legitimate business interests.

    Users may request data deletion as outlined in Section 7.

  • Users have the following rights:

    • Access: Request a copy of personal data.

    • Rectification: Correct inaccurate or incomplete data.

    • Erasure: Request deletion of personal data under certain conditions. You can request deletion of your data by selecting ‘Delete my account’ in the More menu of the app.

    • Restriction: Limit processing of personal data.

    • Objection: Object to data processing based on legitimate interests.

    • Data Portability: Request transfer of data to another service provider.

    Requests can be made by contacting us at keepmybaglv@gmail.com. We will respond within one month as required by GDPR.

  • We implement industry-standard security measures to protect personal data.

    While we take reasonable precautions, no online service is entirely secure. Users are encouraged to use strong passwords and enable security features.

  • Our App may contain links to third-party services (e.g., payment gateways). We are not responsible for their privacy practices and recommend reviewing their policies separately.

  • We may update this Privacy Policy. Users will be notified of significant changes via the App.

  • For privacy-related inquiries, contact us at keepmybaglv@gmail.com.